Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Welcome to the Zareesh FAQ page! We understand that shopping online can sometimes come with questions. Here, you’ll find answers to some of the most frequently asked questions. If you still have questions, feel free to contact us directly.

1. What products do you offer?

• Zareesh specializes in stylish and comfortable women’s clothing. We offer a wide range of ready-to-wear casual and formal outfits perfect for daily wear, parties, and functions. From stitched clothing to elegant pieces, we’ve got you covered for every occasion.

2. How do I place an order?

• Simply browse our collection and select the items you wish to purchase. Once you've chosen your products, click Add to Cart and follow the steps to Checkout. You can enter your shipping information, choose a payment method, and complete your purchase.

3. What payment methods do you accept?

• We accept a variety of payment methods, including:
  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other local payment methods (if applicable)

4. How do I track my order?

• Once your order is shipped, you will receive an email with tracking information. You can use this information to track your order’s delivery status.

5. Do you ship internationally?

• Yes, we offer international shipping. Shipping fees and delivery times will vary depending on the destination. You can view shipping options and prices during checkout.

6. How long will it take for my order to arrive?

• Domestic orders typically take 5-7 business days to arrive, while international orders may take 7-14 business days. Delivery times can vary based on your location, shipping method, and any customs processing.

7. Can I change or cancel my order after it's been placed?

• Once your order is confirmed, we work quickly to process and ship it. Therefore, we are unable to make changes or cancellations after an order is placed. If you have any issues or need assistance, please contact us as soon as possible, and we will do our best to accommodate you.

8. What is your return policy?

• We accept returns within 30 days of receiving your order. The item must be unworn, unwashed, and in its original packaging with tags attached. Please visit our Return Policy page for full details and instructions on how to initiate a return or exchange.

9. I received a damaged or defective item. What should I do?

• We’re sorry to hear that! If you’ve received a damaged or defective item, please contact us within 7 days of receiving your order. We’ll be happy to assist you with a replacement or a refund.

10. Do you offer gift cards?

• Yes, we offer gift cards that can be used for purchases on our website. They are available in various denominations and can be purchased directly from our website.

11. How do I get in touch with customer support?

• If you have any questions or need assistance, you can reach us through the following methods:
  • Email:  zareeshcloths@gmail.com
  • Phone:  03294224298 (Available Monday to Friday, 9 AM - 6 PM)
  • Social Media:
    • Instagram: @zareesh_official
    • Facebook: ZareeshOfficial

12. Can I subscribe to your newsletter?

• Yes! You can subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and promotions. Simply enter your email address at the bottom of any page or during checkout.

13. Are your products true to size?

• We strive to ensure our clothing is true to size, but sizing may vary slightly depending on the style and fit. We recommend checking the size guide on each product page for detailed measurements. If you’re still unsure, feel free to contact us for further guidance.

Still have questions?

If you didn’t find what you were looking for, please feel free to reach out to us directly via email, phone, or through our contact form. We’re happy to help!